Problem with ARP Cache

My Windows 2003 virtual server would not allow me to repair a connection, I recieved the error "Problem clearing ARP Cache". Most forums suggest to type the following at the command prompt:

"netsh interface ip delete arpcache"

... however no luck.

I eventually found the problem- "Routing and Remote Access" service needed to be stopped. Here is the fix:

1. Click the < Start> button
2. Click the < Control Panel> button
3. Switch to "Classic View" if you are in "Category View"
4. Click < Administrative Tools>
5. Click < Computer Management>
6. Double-click < Services and Applications>
7. Double-click < Services>
8. Scroll down to < Routing and Remote Access>
9. Double-click < Routing and Remote Access>
10. Examine the "Start-up Type" (The options are "Automatic", "Manual", and "Disabled")
11. Set the "Start-up Type" to "Disabled"
12. Click the < OK> button